warga188 Privacy Policy

What Data We Collect on warga188

When you open an account on warga188, we collect your full name, date of birth, email address, and phone number. During KYC verification, we request a government-issued ID (passport, national ID card) and proof of address (utility bill, bank statement). We also collect payment method details—your bank account number if you use BCA, e-wallet, mobile banking, or local payment transfers, or your online payment, e-wallet, mobile banking account identifier if you use e-wallets.

We log your login history, IP address, and device information (browser type, operating system) for security and fraud prevention. When you place bets on Liga 1, Piala AFF, Champions League, or other sports, or play live-dealer games, we record those transactions. These records help us settle bets accurately and detect unusual account activity.

We also collect optional data: if you contact our support team by email or in-app chat, we store that correspondence. If you opt in to marketing communications or newsletters, we note your preferences. Cookies on warga188 track your session and remember your language settings; you can disable cookies in your browser if you choose.

How We Use Your Data on warga188

We use your name and contact details to operate your account, send you login credentials, and communicate important updates. Your identification documents are used solely for KYC verification; we do not share your ID number or address with external parties except when legally required (e.g., anti-money-laundering authorities).

Payment data is used to process deposits and withdrawals. If you fund your account via local payment, your online payment credentials are never stored on our servers; the payment is handled securely by e-wallet's system. The same applies to mobile banking, local payment, online payment, and other methods. We retain only a record that a transaction occurred, not your payment credentials themselves.

We use transaction history to settle bets, calculate winnings, and detect fraud. If you place a bet on a Champions League match or play a slot game, we record the outcome and your account balance to prevent disputes. We also use this data to comply with anti-money-laundering (AML) regulations; if a withdrawal request triggers AML review, we may ask for additional documentation to verify the source of your funds.

At warga188, your data is treated as a trust. We hold it securely, use it sparingly, and protect it fiercely.

Third-Party Processors and Data Location

We work with third-party processors to deliver warga188 services. Payment providers (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) process your deposits and withdrawals; their systems are separate from ours and governed by their own privacy policies. Our servers may sit outside Indonesia; your data may be processed in other jurisdictions that have different data protection standards. By using warga188, you acknowledge this possibility.

We use cloud infrastructure providers to store backups and ensure platform uptime. These providers access your data only to maintain the infrastructure; they do not use it for any other purpose. We have signed data processing agreements with all major third parties to ensure they meet our security standards.

• 1
  Payment processorsonline payment, e-wallet, mobile banking, banks

  Handle deposits and withdrawals; govern own data use per their privacy policies.

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  Cloud providersInfrastructure partners

  Store and backup data; maintain platform stability under strict agreements.

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  Analytics providersUsage tracking

  Track user behaviour on warga188 to improve performance and user experience.

Your Rights and Data Requests

You have the right to request a copy of all personal data we hold about you on warga188. Send a request to our support team (in English) with your account email, and we will provide a file within a reasonable timeframe. You also have the right to request deletion of your account and associated data, subject to legal retention requirements (we may need to keep records for anti-money-laundering compliance or dispute resolution).

If you believe your data is inaccurate, you can update it in your warga188 account settings. If you discover unauthorized access to your account, change your password immediately and contact support. We will investigate and take protective steps.

During major holidays such as Idul Fitri, Idul Adha, or Imlek, our data processing team may experience delays; data requests may take longer than usual. For urgent privacy concerns, contact our support team directly rather than relying on automated systems. We are available in English and will prioritize legitimate privacy inquiries.

Data Retention and Deletion

We retain your account data for as long as your account is active. When you close your warga188 account, we retain transaction records, KYC documents, and communication logs for a minimum period (typically several years) to comply with anti-money-laundering and tax regulations. Personal data such as your name and contact details may be deleted sooner if you request it, provided no legal hold applies.

Cookies and session data are typically cleared when you log out or close your browser. You can manually delete cookies from your browser settings at any time. If you disable cookies, some warga188 features may not function optimally.

Our Data Security Commitments

We encrypt data in transit using industry-standard TLS (HTTPS). All sensitive information—passwords, payment details, ID numbers—is encrypted at rest on our servers. We limit staff access to personal data; only authorized employees can view customer information, and only when necessary for their role.

We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach or unauthorized access, we will notify affected users without unreasonable delay and cooperate with relevant authorities. We maintain incident response procedures to contain and remediate breaches quickly.

However, no system is completely immune to attack. While we undertake to protect your data, we cannot guarantee absolute security. By using warga188, you accept this inherent risk of online services. For questions about our data security practices, contact our support team.